Gaining Quality Telephone Appointments

Gaining Quality Telephone Appointments

Suitable for both internal or external sales personnel who need to gain appointments with new or existing customers.

Objectives:
At the end of the course delegates will be equipped with improved confidence levels and tried and tested techniques to help them gain appointments with decision makers

Content covers :
• The need for making appointments
• Elements of preparation
• Structure of the appointment call
• Simple scripts to ensure positive delivery
• Getting through to decision makers and past the “gate-keeper”
• Objection handling
• Practicing the new techniques

Programmes can be tailor-made to your specific requirements.